Our vision
Simple. Connected. Seamless.
To shape a future where health care is simple, connected, and seamless.
About us
About Avalon
A place of healing.
Here on the island.
Avalon is a mythical island of healing, an earthly refuge for rest and restoration, a sanctuary for the injured. We chose our name with this meaning in mind.
Located in Saanich on Vancouver Island, BC, we are a place for healing where magic is replaced with medical expertise, rehabilitation, and compassionate, collaborative care.
Our care model
A shared approach to care, centred around you
Avalon brings together primary care, specialty care, and allied health professionals specializing in rehabilitation in a community setting, with coordinated care, continuity, and clear clinical responsibilities at its centre.
Our model is designed to give patients clearer next steps, make coordination more manageable for clinicians, and provide complementary community care. Care starts with your needs and goals, and you can access an individual service or receive coordinated support across disciplines.
Our mission
Person-centred care, with a team-based approach.
To provide high-quality, efficient, person-centred care using a team-based approach to improve outcomes and the care experience.
Our Values
Person-centred care
Care starts with what matters to you. We build shared goals, explain your options, and support informed decisions about your care.
Quality and safety
Our care is guided by clinical expertise, current evidence, and best practices, with patient safety at the centre of every decision.
Connected teamwork
We collaborate across professions and with referring providers and community partners to support clear communication, coordinated transitions, and continuity of care.
Accountability and integrity
We communicate openly, explain our decisions, and follow through on our commitments. We take responsibility for the care and services we provide.
Respect and inclusion
We treat every person with dignity, respect diverse identities and experiences, and work to reduce barriers to accessible, culturally safe care.
Continuous improvement
We listen to patients and partners, learn from outcomes, and use feedback to improve care. We respect patients’ time and use health care resources thoughtfully.